Our ticketing centre provides a PDF ticket via email upon purchase. We ask that you print this ticket and bring it with you on the night you are coming on board the train, please have your printed ticket in your hand as you approach the gate, each individual needs their own ticket in their own hand for entry; it will indicate your starting carriage for the event (eg. A means you will start in carriage A, go on to carriage B, then C and then D). Check that everyone else in your group has the same starting carriage on their ticket. Although there is very little we can do on the night to change carriage allocations, if you realise early enough that you have booked in separate carriages, get in touch and we may be able to accommodate you, depending on availability of seats in other carriages